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Client PortalHealthcare
Meridian Healthcare Portal
The Brief: A secure patient portal and queue manager with role-based views, care team workload cards, and status check lists.
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Outcome Achieved
Target Metric Shipped50% reduction in call volumes
The Operational Problem
Clinical coordinators and patients had no secure, simple way to check claim progress, generating heavy call center volume.
Our Design & Dev Strategy
A secure patient portal and queue manager with role-based views, care team workload cards, and status check lists.
Project Shipped Outcomes
50% reduction in call volumes
HIPAA-aligned secure sharing
99.9% API uptime SLA
Development Duration4 - 8 Weeks
SLA Compliance Check99.9% Uptime SLA
Security LevelCCPA / HIPAA Audited
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