Back to PortfolioKeyboard Triage Active
Internal Operations DashboardFintech
Ledgerline Payments Console
The Brief: Built a keyboard-first dispute triage platform with streaming transaction rows, audit trail drawers, and inline risk score overrides.
ReactTypeScriptTailwind CSSFramer Motion
Outcome Achieved
Target Metric Shipped41% faster dispute handling
The Operational Problem
Dispute handling lived in spreadsheets and an old, slow admin panel, slowing merchant response times and leading to SLA misses.
Our Design & Dev Strategy
Built a keyboard-first dispute triage platform with streaming transaction rows, audit trail drawers, and inline risk score overrides.
Ledgerline Payments Triage Queue Mockup
Interactive operational sandbox. Click risk ratings to override status.
| Transaction ID | Client Vendor | Amount | Risk Score (Click to cycle) | Closed Date | Audit Status |
|---|---|---|---|---|---|
| tx_9082 | Meridian Health | $89,000 | Sep 2026 | Clear | |
| tx_4210 | Unknown Corp | $4,200 | Oct 2026 | Hold | |
| tx_1250 | Halvern systems | $15,600 | Nov 2026 | Clear | |
| tx_6721 | Sable Leisure | $42,000 | Dec 2026 | Clear |
Project Shipped Outcomes
41% faster dispute handling
Zero spreadsheet exports after launch
100% audit log compliance
Development Duration4 - 8 Weeks
SLA Compliance Check99.9% Uptime SLA
Security LevelCCPA / HIPAA Audited
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